Mumbai Hosting is proud to offer Fully Managed Services on all cPanel/WHM based PRIVATE SERVERS.

With Mumbai Hosting's Fully Managed PRIVATE SERVER, you get actively managed hosting with Operating System and application updates, performance and security monitoring, automated backups, and much more.

We actively protect and manage your servers 24/7/365, so that you do not have to bear the cost of hiring your own System Administration staff. You can spend your time doing what you’re good at — running your business.

 

- Support Availability

Email/ticket support service is available 24 hours per day, 7 day days a week, 365 days per year. To submit or review your support tickets please visit your client area at http://clients.mumbaihosting.com/billing/, please use your billing email address and password to login.

- Support coverage

Mumbai Hosting provides managed support for all system aspects listed below:

  • Physical hardware management, monitoring and replacement
  • Network availability
  • Free installation of the cPanel control panel is done during VPS provisioning
  • Free control panel and OS optimization is done during provisioning. General optimization is suitable in 99% of use cases
  • Free initial security hardening
  • Free initial accounts migration from remote system with the same control panel
  • Management of all aspects of the operating system, assistance and troubleshooting of any problems related to operating system and standard control panel components


- cPanel/WHM

Initial installation
Initial service optimization
Version upgrade
Repair
Licensing
Troubleshooting of automated update and/or backup creation tasks

- Mail services

Upgrade/reinstall exim MTA
Upgrade/reinstall courier-imap POP3 and IMAP service
Install/upgrade/reinstall/uninstall SpamAssassin
Install/upgrade/reinstall/uninstall ClamAV antivirus
Troubleshoot and repair mail delivery problems
Troubleshoot standard webmail clients

- Web service

Apache web server recompilation
PHP upgrade or recompilation with additional options/modules directly supported by cPanel's easyapache script
PHP configuration modification
ionCube installation/removal/upgrade
Zend Optimizer installation/removal/upgrade
eAccelerator installation/removal/upgrade
Troubleshoot and repair Apache/PHP installation and/or configuration (note: custom Apache configuration or modules are not supported)

- MySQL

Upgrade MySQL version
Repair MySQL installation
Repair/optimize MySQL databases
Troubleshoot MySQL startup or connectivity issues

- Nameserver

Repair/reinstall named
Named configuration troubleshooting

- FTP service

Upgrade/reinstall proftpd or pure-ftpd FTP server
Switch between pure-ftpd and proftpd
FTP service configuration troubleshooting

 
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