Unable to send emails to some clients?
Unable to receive emails from some clients?
emails Lost or Delayed?
Insufficent Web Security / No SPAM Protection?
Unreliable Service & Support?
Web Server is Slow / Down?
Choosing a hosting provider who has direct access to the ROOT of the server will ensure that you have fewer problems and faster solutions. So what is the ROOT of the Server? The ROOT area is the area of the web server where all the system files and logs are stored. 95% of designers and developers do not have their own server; i.e they host with another company; and therefore do not have access to the ROOT area. Hence they are unable to troubleshoot and resolve your problems; for e.g the critical problem of missing email or lost email, can easily be resolved by analyzing the email logs to check what exactly happened to the email.
So, Choose a hosting company that has direct ROOT access to the server. At Mumbai Hosting we have ROOT access to all our Servers.
Yes, If he can prove to you that he has ROOT access to the Server. Else a Strict NO. Your data is safer if it is with a professional hosting company as regular backups may be available. We have seen many cases where web designers & programmers have denied their clients access to the website data due to flimsy disputes.
No. This is not ok. As your bank account is the gateway to control your money, your domain is the gateway to control your entire online presence. No one but you should be the Registrant of the domain name. If your web-designer, developer or anybody else has control of the domain name; take immediate steps to have it transferred under your control.
Our Hosting Services are Trusted by CLIENTS ALL OVER INDIA. Many of our existing clients have been hosting with us for more than a decade. From Individuals, Small Businesses, SME's, Startups, Corporate, Educational Institutions and Top Universities...We have hosted them all.
All our email & hosting plans are backed by personalised support. We request all clients to open a support ticket; and the ticket is never closed until the client is satisfied and their doubt or request has been completed to their satisfaction. We strive to answer within minutes; and keep in constant contact with our clients till their query is resolved.
We honestly & truly believe that we are the best company in India, when it comes to support. Since inception, we have advised all clients to renew with us every year instead of signing long-term so that they can walk away if they are unhappy with our support. This policy has always motivated us to remain on our toes and maintain the highest possible standard of customer service.
We invite you to experience the commitment of our team towards service excellence and become a part of Mumbai Hosting's ever-growing family of happy customers.
Free Domain Offer: .in, .co.in domain name FREE* with Gold Plan and Economy Plan. *For the first year. Offer End Date: 20 November 2018