Frequently Asked Questions: Reseller Hosting Plans with Managed Web Hosting Support in India.
How much money can I make being a Reseller?
By being a reseller, you set your own prices and plans, and have the ability to host unlimited web sites under your account. The earning potential as a Reseller is practically limitless. The reseller program allows you to charge whatever you want and sell as many Web hosting plans as you would like.
How is billing handled?
Mumbai Hosting will bill you directly for your Reseller hosting plan according to the billing cycle you selected when signing up. As the Reseller you are responsible for billing and collecting payments from your clients individually.
Will Mumbai Hosting provide technical support to my clients?
Mumbai Hosting will never interact with your clients. You will always be the first point of contact for your clients and support them through your cPanel/WHM panel. For technical support issues You can open a support ticket with our Technical Support department for assistance. Technical Support will provide the answers that you can use to assist your clients.
Will my client's cPanel control panel show Mumbai Hosting's logo?
By default your clients cPanel control panel will be "non-branded", meaning there will be no reference to Mumbai Hosting or your company. As a Reseller you can modify your client's cPanel Control Panel to be branded with your company's look and feel.
Is there a fee to upgrade from one reseller hosting plan to another?
As a Reseller you can upgrade to a larger reseller plan at any time and pay only the prorated difference between the plans. There is no other fee associated with upgrading to a higher plan.
Can I use my own nameservers? Is there an additional cost?
We support Private Label nameservers and recommend that you use your nameservers instead of Mumbai Hosting's nameservers. There is no additional cost for using your own nameservers. Resellers are responsible for registering their own nameservers through the registrar with whom they registered their domain. If the domain for the nameservers was registered trough us, we will register the nameservers for you.
Can I switch (upgrade) from regular shared hosting to a reseller account?
Yes you can. At any time. Your website control panel will remain the same. The only difference is you get a second reseller control panel (WHM) which you use to create your customer accounts.
Can my customers host sites with adult content?
Absolutely not. Our Terms of Service apply equally to all accounts - your main reseller account as well as the accounts of your customers.
Should I be concerned if one (or more) of my customers is a spammer?
Yes! Our Terms of Service are very clear on this and can get your reseller privileges revoked if your customer use our servers for UCE (unsolicited Commercial
Which reseller hosting panels are provided by Mumbai Hosting?
You get Web Host Manager (WHM) for managing your hosting clients and all your clients will have access to the cPanel control panel for managing their website and email accounts.
I am already a Reseller with another host and want to move to Mumbai Hosting. Can you migrate my accounts to your servers?
Yes, we can help you migrate if you are currently using cPanel/WHM. The migration process is free of charge!
What if I don't want to resell space. Can I use these plans to host my multiple domains?
Yes, you can use the Reseller Hosting Plan for hosting your Multiple Domains. The advantage is that you get a separate cPanel for each of your domain name.
How Do I start?
To get started all you have to do is select the plan you want, complete the online order form and make the payment. Once we have received the payment in our Bank Account, we will setup your Reseller Account and send you the reseller account login info.